The Grant: Brown

Frame Details

• Brand: Privé Revaux
• Manufacturer:Safilo
• Frame Colour: Brown
• Frame Shape: Square
• Frame Style: Full Rim
• Frame Material: Acetate
• Size: 
  • Eye size: 52.0mm
  • DBL: 18.0mm
  • Depth: 41.0mm
  • Temple Length: 140mm

 

NeuroTint's Money-Back Guarantee

We offer a 30-day money-back guarantee so you have plenty of time to try out and fall in love with your NeuroTint Glasses. If you don’t love them, we’re here to help!

We offer returns or exchanges on all non-custom NeuroTints* within 30 days of purchase. Click on the options below to get started.

 

Exchanges

Step 1: Contact us at info@neurotint.com.au

• Email info@neurotint.com.au within 30 days of receiving your purchase. We’ll work with you to identify a better alternative, such as a different frame style or one of our custom lens options.
• Our customer care team will then sort out the details of the exchange with you and send you a prepaid return shipping label (AUS customers only) along with return paperwork for your original pair. 

Step 2: We’ll get to work on your new order

We’ll include tracking details for your new order as soon as it ships.

For exchanges for custom items, it can take approximately 3 weeks to complete before we ship them to you.

Step 3: Send back your glasses

Mail us your NeuroTint glasses. Make sure to pack your glasses and case(s) securely so they aren't damaged in shipping. Also, please print out the return paperwork we sent you and put it in the box along with any accessories that came with the glasses.

All returns are inspected upon arrival. If a returned pair of NeuroTint glasses has damage, like scratches or broken pieces, it may reduce the amount we are able to refund you.

 

Returns

Step 1: Contact us at info@neurotint.com.au

• Contact info@neurotinit.com.au within 30 days of receiving your purchase and let us know why you’d like to return them. We’ll see if there’s anything else we might be able to do in order to help you get the right pair of NeuroTints.
• Our customer care team will provide instructions and return paperwork for you to print out and put in the box when you send back your NeuroTint spectacles.

Step 2: Send back your glasses

Mail us your NeuroTint spectacles. Customers are responsible for shipping on returns; fortunately, the packages are light, so return shipping is usually about $4. Also, make sure to pack your NeuroTints and case(s) securely so they aren't damaged in shipping and include the return paperwork we sent you as well as any accessories that came with the glasses.

Step 3: We’ll refund your money

Once we process your return, we'll refund the money to your original payment method (minus any upgraded shipping costs). All returns are inspected. If a returned pair of NeuroTints has damage, like scratches or broken pieces, it may reduce the amount we are able to refund you.

 

Exceptions

We are unable to accept returns and exchanges on the following items because they are custom made for you:

• Prescription NeuroTints
• Send-in-your-own frame orders

In addition, we are unable to accept returns on items marked as "Clearance." Exchanges are welcome for non-custom clearance products.